3D Presentation Studio

Terms of Service

Last updated: August 3, 2026

1. Acceptance of Terms

By accessing or using 3D Presentation Studio ("3DPS", the "Service"), operated by Transcendence Media ("we", "us"), you agree to these Terms of Service. If you do not agree, do not use the Service.

2. Service Description

3DPS is a white-label studio that lets managed service providers ("MSPs") build, brand, and distribute interactive 3D property tour presentations. The Service includes a builder UI, a presentation generation engine that produces single-file HTML deliverables that the MSP or client owns and can host anywhere, optional AI Concierge features (subject to license), optional Production Vault widgets that may load selected assets from 3DPS infrastructure when used, and Stripe-based payment infrastructure.

3. Accounts & Eligibility

You must be at least 18 years old and able to form a binding contract. You agree to provide accurate registration information, maintain the security of your credentials, and accept responsibility for all activity under your account.

4. Subscriptions, Payments & Refunds

  • Tier purchases (Starter, Pro, and tier upgrades) are one-time fees charged through Stripe at the prices listed on our pricing page.
  • AI Concierge functionality requires an active annual upkeep license. Lapsed licenses disable AI features without affecting previously delivered HTML deliverables.
  • MSPs who collect payments from their own clients through 3DPS do so via Stripe Connect Express; MSPs are solely responsible for tax, compliance, refunds, and disputes involving their clients.
  • Because deliverables are digital and provisioned immediately, fees are generally non-refundable. We may, at our sole discretion, grant a refund within 7 days of purchase if the Service was not used or materially failed to function.

5. Intellectual Property & License Restrictions

The Service — including all source code, application files, builder UI, generation engine, designs, documentation, and the "3D Presentation Studio" and "Transcendence Media" brands — is owned by Transcendence Media and protected by copyright, trademark, trade-secret, and other laws.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose and to deliver generated HTML presentation files to your own clients.

You shall not:

  • Access, copy, download, scrape, mirror, redistribute, or republish the Service's source code or application files;
  • Reverse engineer, decompile, disassemble, or attempt to derive source code, algorithms, obfuscation schemes, or trade secrets from the Service or any deliverable;
  • Modify, adapt, translate, or create derivative works of the Service or its UI;
  • Bypass, disable, or circumvent any tier restrictions, branding gates, license checks, rate limits, or security mechanisms;
  • Remove, obscure, or alter the "Powered by 3D Presentation Studio" attribution required on the Starter tier;
  • Resell, sublicense, rent, lease, or provide the Service to third parties as a standalone product;
  • Use the Service to build a competing product or to train machine-learning models on its outputs;
  • Use any automated means to access the Service except as expressly permitted by us in writing.

You retain ownership of brand assets, property data, documents, and media you upload ("Your Content"). You grant us a worldwide, royalty-free license to host, process, transmit, and display Your Content solely as necessary to operate the Service for you.

6. User-Uploaded Content & Media Indemnification

The Service includes a "Production Vault" and related upload tools that let you (the MSP) ingest media — including audio tracks, images, video, icons, scripts, embed snippets, documents, and external links — for inclusion in presentations you generate and distribute to your own clients. Each time you upload or link such media, you must affirmatively confirm via an in-product checkbox that you own or hold a valid license to use that media for its intended commercial purpose.

You assume sole and 100% liability for any and all claims arising from media you upload, link, embed, or otherwise transmit through the Service, including but not limited to: copyright infringement, trademark infringement, right-of-publicity violations, DMCA takedown notices, royalty disputes, performance-rights claims (ASCAP, BMI, SESAC, SoundExchange, PRS, or any equivalent body), stock-media license violations (including watermarked or unlicensed Getty, Shutterstock, Adobe Stock, or similar imagery), and any related damages, fines, settlements, or attorneys' fees.

You agree to defend, indemnify, and hold harmless Transcendence Media, its officers, directors, employees, contractors, partners, affiliates, end-clients receiving generated HTML deliverables, and downstream viewers of those deliverables, from and against any and all such claims, regardless of whether the infringement is alleged, threatened, or proven, and regardless of whether the media remains hosted on Service infrastructure, has been embedded in an exported HTML deliverable, or has been further redistributed by your clients.

Transcendence Media does not pre-screen, license-clear, or audit user-uploaded media. We reserve the right (but assume no obligation) to remove any uploaded media at any time, suspend Vault uploads, or terminate accounts upon receipt of a credible infringement notice, without liability to you. Your in-product checkbox confirmation, together with these Terms, constitutes a binding representation that you have the necessary rights, and is admissible as evidence in any subsequent dispute.

Counter-notices and DMCA inquiries should be sent to legal@transcendencemedia.com.

7. Acceptable Use

You agree not to:

  • Upload content that is illegal, infringing, defamatory, or harmful;
  • Misrepresent property facts, ownership, or pricing in presentations;
  • Upload malware, spam, or content designed to harvest user data without consent;
  • Abuse the lead-capture feature to send unsolicited communications;
  • Interfere with the Service's operation or other users.

7.1 Prohibited Content in 3D Presentations

This Section applies to every 3D presentation, capture, panorama, still, caption, tag, annotation, linked destination, and other material you create, upload, publish, distribute, or make discoverable through the Service, including any presentation submitted to, curated into, or displayed within Atlas.

The categories below are illustrative and not exhaustive. We may treat content as prohibited under this Section whether or not it matches a listed example. Content is prohibited if it consists of, depicts, promotes, facilitates, or is used to distribute:

  • Child safety violations — any sexualized depiction of a minor, or any content that sexualizes, endangers, or facilitates the exploitation of a minor.
  • Sexual or adult material — pornography, sexual services, sexually explicit or suggestive staging, or nudity outside a bona fide artistic, educational, or medical context.
  • Violence and graphic material — depictions of violence, gore, self-harm, or crime-scene content presented for shock value.
  • Hate and targeted harassment — material that attacks, degrades, or dehumanizes people on the basis of race, ethnicity, national origin, immigration status, religion, caste, sexual orientation, sex, gender identity, age, disability, or serious disease; hate symbols; or material that targets, threatens, or harasses a specific individual.
  • Misuse of religious, sacred, or culturally significant places — capture, publication, or commercial use of a place of worship, burial ground, memorial, ceremonial or sacred site, or culturally protected location without the permission of its owner, custodian, or governing community; use of such a space in a desecrating, mocking, or irreverent manner; or publication of cultural material whose display is restricted by the practices of the community it belongs to.
  • Unauthorized or misappropriated capture — capturing, publishing, retaining, or monetizing the interior or grounds of real property, whether commercial or private, without the authorization of the owner or lawful occupant; continuing to publish after that authorization is withdrawn or expires; capture obtained through trespass or misrepresentation of purpose; or presenting a property as one you own, occupy, represent, or have a listing relationship with when you do not.
  • Privacy violations — identifiable individuals captured without consent; visible personal or financial documents, correspondence, prescriptions, identification, or screens; identifiable children or their private spaces; or details that expose the security of a property, including alarm equipment, safe locations, key storage, camera placement, or access routes.
  • Deception, fraud, and impersonation — misrepresentation of property facts, condition, dimensions, pricing, availability, tenancy, or ownership; fabricated or non-existent listings; undisclosed material alteration of a space's true condition; or impersonation of a person, business, brand, or public authority.
  • Illegal goods and activity — controlled substances, weapons manufacture or trafficking, human trafficking, protected wildlife products, counterfeit goods, or other unlawful conduct.
  • Infringing material — third-party copyrighted works beyond incidental capture, including artwork, signage, branded assets, and licensed media; or third-party trademarks or trade dress used in a way that implies affiliation, sponsorship, or endorsement.
  • Technical abuse — malware, phishing, credential harvesting, deceptive redirects, link farms, or unauthorized collection of visitor data.

Our Content Standards page describes how we currently apply this Section. That page is provided for guidance, may change at any time without notice, and does not limit, narrow, or create exceptions to this Section or to any other provision of these Terms.

7.2 Reporting

We may make reporting tools available to registered users, including a report control within Atlas, and we may accept reports through legal@transcendencemedia.com. Reports concerning copyright should follow the notice procedure in Section 6.

A report is a request for our attention, not a determination. Submitting a report does not entitle the reporter or any other person to a particular outcome, to a response, to information about any action we take or decline to take, or to any specific handling of the report. We may act on information from any source, including our own review, and we may act in the absence of any report.

Reporting tools are provided for good-faith reports. Submitting reports that are false, repetitive, automated, or intended to harass a competitor or another user is itself a violation of these Terms, and we may restrict or withdraw access to reporting tools, or take action against the reporting account, without notice.

7.3 Review, Delisting & Other Measures

We do not pre-screen presentations for compliance with Section 7.1, and we assume no obligation to monitor, review, or investigate any presentation, report, or account. No act or omission on our part — including curating a presentation into Atlas, publishing it, reviewing it, or declining to act on a report — constitutes approval, endorsement, verification, or a representation that any presentation complies with these Terms or with law.

Where we consider it appropriate, we may, in our sole discretion, with or without prior notice, and without liability to you: remove a presentation from Atlas discovery or any other index, feature, or surface of the Service (delisting); decline to curate, publish, or republish a presentation; restrict or disable specific features of a presentation; require changes as a condition of continued or renewed listing; suspend or terminate an account under Section 10; withhold hosting of material we host; or take any other measure we consider warranted, including taking no action at all.

Delisting removes a presentation from discovery within the Service. It does not delete the presentation, revoke deliverables already generated, or disable any copy, export, or third-party-hosted URL outside our control — Sections 5 and 10 continue to govern those. Nothing in this Section obligates us to take, or to continue, any particular measure, and our choice of one measure does not waive any other right or remedy.

Measures under this Section are not a refund event. Fees paid for a presentation affected by a measure taken under this Section are not refundable, in whole or in part, and Section 4 governs.

We may retain reports, presentations, captures, and related records after any measure is taken, including after delisting, deletion, or termination, where we consider it appropriate for legal, regulatory, safety, security, or dispute-resolution purposes. We may disclose reports and related material to law enforcement, regulators, or other authorities where we believe in good faith that disclosure is required or appropriate, and certain categories of content are subject to mandatory reporting obligations we are required by law to follow.

7.4 Reinstatement & Review Requests

If a presentation of yours has been delisted or otherwise restricted, you may ask us to reconsider by writing to legal@transcendencemedia.com. We may, in our sole discretion, reinstate a presentation once we consider the underlying issue resolved. We may also decline to reinstate, may require remediation we consider adequate as a condition of reinstatement, and may impose conditions on any reinstated listing.

This Section does not create a right of appeal, a review entitlement, a service level, or a deadline, and it does not limit our rights under Sections 7.3 or 10. Where applicable law grants you rights in respect of a decision we take under this Section, those rights apply according to their terms and are not enlarged by this Section.

7.5 Responsibility & Indemnification

You are solely responsible for every presentation you create, upload, publish, or distribute through the Service, including for obtaining and maintaining all authorizations, permissions, licenses, releases, and consents required to capture, publish, and commercially exploit any property, space, person, or work depicted in it, and for ensuring that each remains valid for as long as the presentation is published.

The indemnification obligations in Sections 6 and 12 apply in full to claims arising from content prohibited by Section 7.1, including claims brought by property owners, occupants, tenants, depicted individuals, rights holders, communities, and authorities, and including claims arising after a presentation has been delisted, exported, or redistributed.

8. Third-Party Content

Presentations embed third-party content such as Matterport tours, video providers, and external links. We do not control, endorse, or assume responsibility for third-party content, services, or their terms.

9. AI Features Disclaimer

AI Concierge responses are generated by third-party language models based on documents you supply. Output may be incomplete, inaccurate, or out of date and is not legal, financial, or real-estate advice. You are responsible for reviewing AI-generated content before relying on it.

10. Termination

We may suspend or terminate your access at any time for breach of these Terms, abuse, non-payment, or to comply with law. You may stop using the Service at any time. HTML deliverables already generated and delivered to you remain functional after termination, subject to the license restrictions above and to any measure taken under Section 7.3. AI Concierge features cease upon license lapse or termination.

11. Disclaimers & Limitation of Liability

The Service is provided "AS IS" and "AS AVAILABLE" without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.

12. General Indemnification

In addition to the media-specific indemnification in Section 6, you agree to indemnify, defend, and hold harmless Transcendence Media and its officers, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising out of Your Content, your use of the Service, your breach of these Terms, or disputes between you and your clients.

13. Governing Law

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws rules. Exclusive venue lies in the state and federal courts located in Florida.

14. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes become effective constitutes acceptance. Material changes will be communicated via in-app notice or email.

15. Contact

For questions about these Terms, contact us at legal@transcendencemedia.com.

See also our Privacy Policy.